Terms & Conditions
The website www.cosmobeds.com is owned and managed by COSMOBEDS TRAVEL DMCC corporation duly organized, validly existing and in good standing under UAE law with license number 795648 issued by Dubai Multi Commodities Centre located in JLT, Dubai, United Arab Emirates.
The following Terms and Conditions form the basis of your relationship with COSMOBEDS TRAVEL DMCC This is the agreement between you (hereinafter referred to as ‘The User’ or ‘The Client’ or “You”) and us (‘COSMOBEDS TRAVEL DMCC or ‘The Travel Agent’).
Please read them carefully as they set out both ours and yours respective rights and obligations. By using, booking and purchasing from this website, you expressly consent and agree to be bound by these Terms and Conditions and all applicable laws and regulations that govern this website and your booking.
If you do not agree to be bound by these Terms, please do not proceed with your booking.
If there is any part of these terms that you do not fully understand or if you have a query, please contact our offices.
General Terms and Conditions
APPLICATION: All quotations or estimates provided by or bookings made with and all services rendered by this website are subject to these Terms and Conditions
PERSONAL DATA: By using this website, you are deemed to have provided your permission for the recording of your personal data.
INTELLECTUAL PROPERTY RIGHTS: This website and all intellectual property rights included in or related to it are owned or licensed by COSMOBEDS TRAVEL DMCC . and all rights, titles and interests in this site and such intellectual property rights remain our exclusive property. Certain content is licensed from third parties. All such third party content and all intellectual property rights related to such content belong to the respective third parties. You may not remove any copyright, trademark or other intellectual property or proprietary notice or legend contained on this site or its content.
THIRD PARTY SERVICE PROVIDERS – NO REPRESENTATION & NO WARRANTY: Please be guided that COSMOBEDS TRAVEL DMCC acts as an agent for third party suppliers, such as airlines, hotels, cruise lines, car rental companies etc. (collectively referred to as “ThePrincipal”) and that, accordingly, COSMOBEDS TRAVEL DMCC accepts no liability for any loss, damage, injury or death which any Client may suffer as a result of any act or omission on the part of or the failure of the Principal to fulfill its obligations, whether in relation to travel arrangements, accommodation or otherwise.
Consequently, when you purchase a Travel Product or Service, please remember that, in addition to these terms, you will be subject to additional terms and conditions relating to the product – service, which shall be terms and conditions generated by the Principal over which COSMOBEDS TRAVEL DMCC has no control. Please be guided that it’s your sole (the Client’s) responsibility to familiarise yourself with such terms and conditions (‘the Principal’s Conditions’). COSMOBEDS TRAVEL DMCC if you request so in written, shall provide you the identity, terms and conditions of all the Principals relevant to the service of your booking.
Furthermore, please be guided that the majority of the information displayed on this site is supplied to COSMOBEDS TRAVEL DMCC . by the Principals. COSMOBEDS TRAVEL DMCC has compiled this website in good faith and shall do its utmost to ensure that the information displayed is current and up to date. However, COSMOBEDS TRAVEL DMCC makes no representation and gives no warranty (either expressly or implied) as to the completeness or accuracy of the information it contains.
Modification of Terms and Conditions
COSMOBEDS TRAVEL DMCC may make improvements or changes to the information, elements, data, services, and other materials on this website, or terminate this website, at any time at its sole discretion without notice.
COSMOBEDS TRAVEL DMCC may also modify the Terms at any time at its sole discretion, and such modification shall be effective immediately upon posting of the modified Terms on this website. Accordingly, your continued use of or access to this website will be deemed to indicate your acceptance of the modified Terms.
COSMOBEDS TRAVEL DMCC may suspend access to website, due to maintenance works, net security reasons or “force majeure” causes, with no obligation to reimburse or compensate to you for the period that access was suspended.
USE – AUTHORITY – RESPONSIBILITY: The site may only be used for personal and non-commercial use. Any other use of this site needs the prior written permission from COSMOBEDS TRAVEL DMCC
User represents and warrants that he or she is at least 18 years of age and possesses the legal right and ability to enter to this Agreement and to use this web site in accordance with all terms and conditions herein.
User agrees to be financially responsible for all use of this web site, as well as for use of user’s account by others, including, without limitation, minors living with user. User agrees not to assign, transfer or sublicense user’s right pursuant to this Agreement.
The online reservation and e-booking feature of this web site is provided solely to permit user to determine the availability of travel related goods and services, to make legitimate reservations. Without limitation, user shall not make any speculative, false or fraudulent reservation. User agrees that the travel services reservations facilities of this web site shall be used only to make legitimate reservations or purchases for user or other person for whom user is legally authorized to act.
User agrees to abide by the terms or conditions of purchase imposed by any supplier with whom user elects to deal including but not limited to, payment of all amounts when due and compliance with all rules regarding availability of fares, products or services.
User shall be completely responsible for all changes, fees, duties, taxes and assessments arising out of the use of this website.
If this site is misused in any way you will be liable for any damage suffered and any legal action taken.
E-BOOKING: Unless otherwise specified, the process to be followed in order to complete an e-booking is as follows:
Simply search for your chosen travel service or product (destination, accommodation, airline transportation, trip, etc.), select the dates that interest you and proceed to the final booking page. All details of your selection shall be featured among with a quotation of the selected product or service. Please ensure you carefully check the dates, the price, the destination and the provider details before proceeding with your booking.
Please note that all Travel Products/Services are subject to availability on receipt of request from you.
If you agree with your selection, please continue to add your personal and payment details. Again please ensure you check all your details carefully before proceeding with your booking including the reservation rules and restrictions.
To confirm a booking, you must be authorized to make the booking by all persons named on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the Terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also become responsible for making all payments due to us.
Once COSMOBEDS TRAVEL DMCC has received your booking , COSMOBEDS TRAVEL DMCC shall confirm your booking by issuing a confirmation e-mail (voucher) containing a booking voucher with your booking reference number, that you should retain and print so it can be presented where necessary. Please check the e-booking voucher carefully as soon as you receive it and contact COSMOBEDS TRAVEL DMCC offices immediately if any information on it appears to be incorrect or incomplete.
Please note that in case you have been requested to return a Credit Card Data Authorisation, COSMOBEDS TRAVEL DMCC hall not proceed to a final booking until receipt of the Authorisation requested, but may, at is sole discretion, proceed to a reservation. Please be guided that reservation is not equivalent to booking, reservation made by COSMOBEDS TRAVEL DMCC gives you no right and that COSMOBEDS TRAVEL DMCC may cancel this reservation at its sole discretion, at any time, without no obligation to reimbursement or compensation for any reason.
Furthermore, please note that the booking reference number provided to you by COSMOBEDS TRAVEL DMCC is for your sole and personal use and cannot be transferred or disclosed to third parties. You shall be directly responsible for the use of your own booking reference number.
No contract exists with COSMOBEDS TRAVEL DMCC until COSMOBEDS TRAVEL DMCC . A) issues a booking reference number, B) issues a booking confirmation by e-mail, fax or post
The overall quality of a lodging is symbolized with star ratings, which are assigned by COSMOBEDS TRAVEL DMCC for informational purposes only.
PRICES – Prices are quoted at euro currency, unless otherwise specified.
BOOKINGS CANCELLATION – MODIFICATION: Please note that if you cancel your booking, you may be charged by a cancellation charge. Cancellation charges will vary according to the service – product booked, the provider, the provider’s terms and conditions of cancellation and modification, the time of the cancellation and may arise up to 100 % of the amount of the booking.
COSMOBEDS TRAVEL DMCC will refund to you the amount paid under the contract minus any cancellation charges incurred by its provider (airline, hotel, cruise line, car rental company etc.). If the cancellation charge is equal to 100 % of the price of booking, you shall not receive any refund.
You should cancel your booking through this website and the website will advise you of cancellation charges.
If for exceptional reasons the cancellation cannot be made via the website (www.cosmobeds.com) you must forward a written and signed letter of cancellation to COSMOBEDS TRAVEL DMCC either by fax or by e-mail, detailing your identity data, the booking you want to cancel and your booking reference number. COSMOBEDS TRAVEL DMCC shall send acknowledgement of receipt and inform of all the charges, if any, which may be applicable. You shall be responsible for obtaining the confirmation and/or acknowledgement of receipt of the cancellation of the booking by COSMOBEDS TRAVEL DMCC Requests for refunds must be received in writing within 30 days of the completion of your trip, along with all relevant information and booking reference number.
Please note that in some instances, COSMOBEDS TRAVEL DMCC may also be forced to cancel your booking, by sending you a written cancellation note. In that case, COSMOBEDS TRAVEL DMCC ’s only responsibility is to refund you the price of the booking paid and received. COSMOBEDS TRAVEL DMCC shall not be liable for any other damage, direct or indirect, that you may suffer from the cancellation. If there is a change to or cancellation of your booking by the provider of the product –service booked, COSMOBEDS TRAVEL DMCC will pass on the new details to you together with any compensation that the accommodation provider may offer. As agent only for the provider, COSMOBEDS TRAVEL DMCC cannot accept any liability for any changes or cancellations made to your booking.
Bookings made via this site may be cancelled by either party (you or COSMOBEDS TRAVEL DMCC )with no penalty whatsoever in the event of “force majeure”, such as, without restriction, war, revolution, acts of terrorism, closure of borders, epidemics, catastrophes which may affect the various destinations.
Modifications involving a partial cancellation, amendment or any sort of reduction in booking within the timescale that cancellation fees apply, may also be subject to cancellation charges, accordingly to the above.
If you have any questions or are unclear about the cancellation charges that apply to your booking, please contact COSMOBEDS TRAVEL DMCC’s office.
CLIENT RESPONSIBILITIES: Travel Documents& Health – It is entirely the Client’s duty to ensure that all passports and visas are current, valid, obtained on time and will be valid for six months after return to home country and that any vaccinations, inoculations, prophylactic (e.g. for malaria) and the like, where required, have been obtained. Please check the requirements before travelling. COSMOBEDS TRAVEL DMCC will endeavour to assist you but such assistance will be at COSMOBEDS TRAVEL DMCC discretion and you acknowledge that in doing so, COSMOBEDS TRAVEL DMCC . is not assuming any obligation or liability and that you keep harmless and indemnify COSMOBEDS TRAVEL DMCC against any consequences of non-compliance.
DISCLAIMER CLAUSE: COSMOBEDS TRAVEL DMCC shall not be liable for any failure or delay in performance of its obligations which results directly or indirectly from any cause or circumstance which is beyond its reasonable control. IN NO EVENT SHALL COSMOBEDS TRAVEL DMCC OR ANY THIRD PARTY PROVIDERS OR DISTRIBUTORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOST SAVINGS) WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WHICH ARISE OUT OF OR IS IN ANY WAY CONNECTED WITH (1) ANY USE OF THIS SITE OR CONTENT FOUND HEREIN, (2) ANY FAILURE OR DELAY INCLUDING, BUT NOT LIMITED TO, THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR RESERVATIONS OR TICKETING, OR (3) THE PERFORMANCE OR NON PERFORMANCE BY COSMOBEDS TRAVEL DMCC OR ANY THIRD PARTY PROVIDER OR DISTRIBUTOR. COSMOBEDS TRAVEL DMCC DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES. COSMOBEDS TRAVEL DMCC SHALL NOT BE LIABLE FOR INJURY, DAMAGE, LOSS, ACCIDENT, EXPENSE, DELAY OR IRREGULARITY DUE TO ACTS OF OR DEFAULT BY ANY HOTEL, CARRIER OR OTHER COMPANY OR PERSON PROVIDING OR RENDERING SERVICES INCLUDED IN THE BOOKING.
LIMITATION OF LIABILITY: With respect to the above disclaim clause, of COSMOBEDS TRAVEL DMCC its officers, directors, servants or agents will under no circumstances be liable for any claim, loss, damage or injury suffered by any person whether to their person or property, howsoever caused whether or not arising from any act, omission, default, or negligence on the part of COSMOBEDS TRAVEL DMCC whatsoever, unless such claim is due to the gross negligence of COSMOBEDS TRAVEL DMCC and such claim is lodged in writing with COSMOBEDS TRAVEL DMCC within 30 (thirty) days after the end of the booking. Such liability will be subject to a limitation of Euros 1.000,00 (one thousand) per Client per Booking and under no circumstances will COSMOBEDS TRAVEL DMCC be liable for any further damage or loss (direct, indirect or consequential).
LEGAL FEES- The Client will be liable for all legal fees on an attorney and own client scale in the event that COSMOBEDS TRAVEL DMCC . has to engage a lawyer to enforce or defend any of its rights or otherwise.
VIRUSES LIABILITY: COSMOBEDS TRAVEL DMCC . makes no warranty that this web site is free from infection by viruses or anything else that has contaminating or destructive properties and accordingly it assumes no responsibility for, and shall not be liable for damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in this site or your downloading of any materials, data, text, images, video or audio from the site.
LINKS: This site (www.cosmobeds.com) may contain links to other web sites not under COSMOBEDS TRAVEL DMCC’s control or operation. When we provide links, we do so only as a convenience and do not endorse and are not responsible for the content, availability, advertising, products, goods, information, services, materials or any aspect of any linked site or any link contained in a linked site. You further acknowledge and agree that COSMOBEDS TRAVEL DMCC. and its subsidiaries and affiliates shall not be directly or indirectly, responsible or liable in any way for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any linked site(s) or any goods, products, services, information, materials etc. available through such sites.
ASSIGNMENT OF RIGHTS: COSMOBEDS TRAVEL DMCC reserves its rights to assign in total or in part the obligation or rights of these Terms to any subsidiary, affiliate or holding company or any subsidiary of its holding company.
You are not allowed to assign any obligation or right of these Terms, or any other agreement which completes them to any third party, unless prior written authorisation by COSMOBEDS TRAVEL DMCC
ENTIRE CONTRACT- These Terms and Conditions constitute the entire terms of the relationship between you and us (COSMOBEDS TRAVEL DMCC )With respect to the above mentioned Principal’s Terms and Conditions, there exist no other terms, conditions, warranties, representations, guarantees, promises, undertaking or inducements of any nature whatsoever (whether verbal, written or electronic) regulating our relationship and you acknowledge that you are not relied on any matter or thing stated on behalf of the Travel Agent or otherwise that is not included herein.
INVALID PROVISIONS – SURVIVAL: These Terms and Conditions contain some exclusions and limitations of liability. If any part of the conditions proves to be not valid or unenforceable, the rest of the conditions will remain valid. The invalid or unenforceable condition will be deemed as supplanted by an enforceable and valid form conveying the same meaning.
GOVERNING LAW & JURISDICTION: The application and interpretation of these Terms and Conditions shall be governed by current and applicable ……….Law. In the event of any discrepancy which may arise from interpretation or the execution of these terms and conditions, the parties, with express waiver of any other court of jurisdiction which might apply, if any, shall abide by the Jurisdiction and Competence of the Courts of ………
COSMOBEDS TRAVEL DMCC CONTACTS: ……. Address ……..
Tel. …………….. e-mail: …………………
Office hours: ……………………
We highly value your trust in choosing www.cosmobeds.com for your online reservations. Therefore, we will duly and diligently safeguard and protect the privacy and confidentiality of your personal details (including your credit card details ).
When you make a reservation for any of the services provided on the web you will be asked to complete online forms providing for: your name, (home or office) address, (business or private) email address, (mobile, home or office) telephone number, credit card details if needed (i.e. credit card type and number, CVC code, expiration date, credit card holder name) and to the extent available, reservation preferences and smoking preference. This information is required to process, book and complete your reservation (including the sending of a confirmation email of the booking to you).
Protect and safeguard your online privacy
Please note that, in accordance with ………..personal data protection laws, strict security procedures are observed within Cosmobeds.com to prevent personal data misuse and unauthorized access.
Please note that opting out of a network does not mean you will no longer receive or be subject to online advertising or marketing analysis. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
Protect and secure your credit card information
In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details.
Furthermore, we have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorised employees are permitted to access personal information for performing their duties in respect to our services.